Welcome to the Product Management Core Processes!

This course will guide you step by step through the essential processes every product manager uses to deliver value, ensure compliance, align stakeholders, and improve customer experience.
By the end of the course, you will understand how to move from strategy → roadmap → execution → improvement, while keeping customers, stakeholders, and business goals aligned.

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Course Content

Lesson 1: Analyzing and Reporting Customer Experience
Lesson 2: Market and Competition Research & Analysis
Lesson 3: Implementing Compliance Rules
Lesson 4: Defining Product Strategy and Goals
Lesson 5: Creating and Approving the Product Roadmap
Lesson 6: Writing a Product Requirements Document (PRD)
Lesson 7: Pricing Strategy and Benchmarking
Lesson 8: Managing Personal Reseller Promotions
Lesson 9: Executing Promotions in the BCP
Lesson 10: Defining Purchase Process Improvements
Lesson 11: Delivering and Releasing to Production
Lesson 12: Reviewing Customer Experience Post-Release
Lesson 13: Stakeholder Alignment
Lesson 14: Maintenance of Services
Final Quiz
Final certification Quiz Product Management