Claude at Openprovider
From first prompt to real work. A practical course for every Openprovider employee — no technical background required. Learn how Claude thinks, how to get great results, how to use Cowork for real tasks, and how to work responsibly with AI every day.
| 📺 8 LESSONS ⏱ ~75 MIN 🏆 CERTIFICATE 👥 ALL ROLES |
What you’ll learn
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✓ What Claude is and how it generates responses ✓ How to write prompts that get great results every time ✓ How Cowork works for files, research, and multi-step tasks ✓ How to connect Claude to your tools with plugins and skills |
✓ How to make the most of your usage limits ✓ Technical workflows for support engineers and developers ✓ Strategy and leadership use for PMs and business leaders ✓ How to use Claude responsibly, safely, and ethically |
Course structure
Core lessons — for all roles
| 1 |
What is Claude and how does it work? What Claude is, how it generates responses, where it excels, and its key limits · 8 min |
| 2 |
Getting great results: the art of prompting The 4D framework, Role-Task-Context-Format structure, 5 techniques, Openprovider examples · 9 min |
| 3 |
Claude Cowork: your AI working session Chat vs Cowork, the task loop, file tasks, research at scale, scheduled tasks, responsible use · 9 min |
| 4 |
Plugins, skills, and making Claude yours Plugins, skills, Projects, model selection, your first-week setup plan · 8 min |
| 5 |
Getting the most from your usage limits What affects limits, the caching advantage, 8 best practices, role-specific tips · 7 min |
Optional deep dives — choose the one that fits your role
| 6 |
SUPPORT ENGINEERS & DEVELOPERS
Deep dive: Claude for technical workflows Debugging, code review, API documentation, ticket triage, batch processing · 10 min |
| 7 |
PRODUCT MANAGERS & BUSINESS LEADERS
Deep dive: Claude for strategy and leadership Research synthesis, decision prep, stakeholder comms, competitive intelligence · 9 min |
Final lesson — all roles
| 8 |
Working responsibly with Claude Accountability, data privacy, the review discipline, hallucinations, Openprovider’s guidelines, ethics · 8 min |
Assessment and certificate
| Final quiz | 12 questions covering Lessons 1–5 and 8. Mix of multiple choice, true/false, and scenario-based. |
| Pass mark | 80% — 10 of 12 questions correct |
| Certificate | Awarded upon passing the final quiz. Available to download from your Openprovider Academy profile. |
Who this course is for
Everyone at Openprovider. Lessons 1–5 and 8 are for all roles. Lesson 6 is recommended for support engineers and developers; Lesson 7 for product managers and business leaders. No technical background is required for any lesson.
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Ready to start? Begin with Lesson 1 — What is Claude and how does it work? |
START LESSON 1 → |
Claude at Openprovider | Openprovider Academy | 8 lessons · ~75 min · Certificate on completion